Privacy Notice for ​Current Students

Privacy Notice for Current Students

This privacy notice outlines how and why the American University in Bulgaria (AUBG) collects, uses, stores and protects students’ personal data. The document explains students’ rights in relation to the personal data we hold in compliance with the General Data Protection Regulation (GDPR). We may modify or amend this Privacy Notice anytime and the latest version will always be updated on our website.  If you have any questions about such matters you can contact us at dpo@aubg.edu.

What personal data do we collect?

  • Personal data - name, date and city of birth, gender, personal identification number(ЕГН/ЛНЧ), student ID number; 
  • Contact data - address, citizenship, email address and phone number;
  • Profile data - specific requests, preferences, feedback, survey responses, application forms; 
  • Academic history data - high school name and address, GPA, grades, activities and achievements in and outside of school, contact information of recommenders, previous university and course (if any) information, etc.;
  • Family information as part of the application process – name, address, phone number, relationship; 
  • Academic data – grading, GPA, standing, major/minor, course schedule, academic status, test scores, disciplinary actions; 
  • Information on you as a scholar or financial aid receiver.

How do we collect your personal data?

  • application materials provided by Admissions office; 
  • data submitted per student consent – by mail, e-mail or in person; 
  • additional information from sources such as surveys, applications, letters and certificates, evaluations, participations in AUBG’s clubs, councils or committees; 
  • AUBG page interaction or any web account on AUBG’s used social media platforms and learning platforms.

How do we use and process the information?

Receiving and processing your personal data, is is needed to administer the academic process, verify your academic record and diplomas, and is exclusively used during your academic career at AUBG. The information may be stored after you leave AUBG  for the purpose of:

  • diplomas and degree verification; 
  • alumni degree conferral requested by state or private institutions (typically done when hiring); 
  • solicitation letters, award adjustments and academic letter; 
  • AUBG community updates;   
  • AUBG Campaigns & Initiatives, special events.

The basis for processing your information and how we use it

We process your personal data because it is necessary for the performance of a contract with you or in order to take steps at your request prior to entering into a contract. In this respect, we use your personal data for the following:

  • to provide our core teaching, learning and research services to you, as outlined in AUBG Student Handbook, once you have enrolled at AUBG; 
  • to administer financial aid and scholarships, according to eligibility requirements; to provide library, bookstore, IT and information services; 
  • to provide student support services (Disability and additional learning support, Careers and Advising Services, Student Medical Centre and psychologist services); 
  • to ensure students' safety and security; 
  • to manage student accommodation; 
  • to deal with any concerns or feedback you may have; to answer your request/s for which you provide your personal data to us.

We may process your personal data because it is necessary for the performance of our tasks carried out in the public interest, as set out in our mission statement and values, which can be found at www.aubg.edu/mission-values, such as:

  • to provide you with educational services in addition to the AUBG Student Handbook which are part of our academic and educational mission; 
  • to promote equality and diversity throughout the university;

Or process your personal data because it is necessary for our legitimate interests:

  • to monitor, maintain and improve the academic, corporate, financial, estate and human resource management of the institution, as well as to evaluate the performance and effectiveness of the university and its staff; 
  • to promote our services (provide information about summer schools, student exchange programs, or other events happening on and off campus); 
  • to seek advice on our rights and obligations; to recover money, you may owe to AUBG; 
  • to support our fundraising efforts.

We may also process your personal data in relation to compliance with our legal obligations. In this respect, we may use your personal data for the following:

  • maintaining academic record (including archiving purposes); 
  • diplomas and degree verification; 
  • alumni degree conferral requested by state or private institutions; 
  • financial audits; 
  • compliance with our regulatory and legal obligations; 
  • compliance with anti-money laundering laws and safeguarding requirements;  
  • prevention and detection of crime; 
  • criminal investigations - assist with investigations (including criminal investigations) carried out by the police and other competent authorities.

We may also process your personal data where:

  • it is necessary for medical purposes (e.g. medical diagnosis, provision of health or social care or treatment, or a contract with a health professional); 
  • it is necessary to protect your or another person’s vital interests; or; 
  • we have your specific or, where necessary, explicit consent to do so.

Control and care over your data

We, as an institution with one of the highest rankings in Bulgaria, are striving to improve and upgrade our control systems – to include pseudonymisation of the collected and processed data, access controls, defined within the university, and most importantly – applied due care by our staff and faculty members. All measures are implemented against inadvertent or deliberate manipulation, loss, or destruction, and access by unauthorized persons.

Who we share your data with?

Your data may be shared with public authorities, such as Bulgarian Ministry of Education, Ministry of Interior, Ministry of Foreign Affair, Consular Relations Directorate (for visa purposes), National Centre for Information and Documentation (NACID), National Social Security Institute, official University representatives, educational consultants, employment screening services or Universities, internal and external auditors, etc. as part of our legal obligations.

In relation to your scholarship, if any, AUBG may transfer certain details, such as your name, student’s status, academic standing and/or admission score, name of high school, citizenship, CV, photo, major and CGPA, as part of the conditions of the donor, with respect to AUBG’s contractual obligations, for the purposes of administration and reporting of scholarships and grants.

In cases we need to transfer your personal data to other third parties - US loan institutions, insurance companies, etc., you will be notified, and asked for consent when the data transfer process requires us to do so.

In any case, we will share your personal data with high attention to the third parties’ level of technical and organizational ability to manage personal data as required by the GDPR standards.

In compliance with the Family Educational Rights and Privacy Act (FERPA), the American University in Bulgaria will not release student academic information to parents, spouse, or others unless written permission/consent is given by the student. Students may authorize Registrar’s Office to release student’s information by submitting a form for student consent to release information, available on our website: https://www.aubg.edu/documents/215.

The university may share academic records with your parents without your permission if you are under 18 years old.

How long do we keep it?

As a graduate student, information and personal data regarding the degree conferred is kept permanently. Information is stored and kept according to the legal requirements of the local authorities for maintaining academic record (including archiving purposes). Documents such as requests, declarations, letters, transcripts, certificates, reports, and admissions materials are kept for 5 years after graduation.

Collection and use by third-party vendors

Third-party vendors, such as Google, may use cookies or other technologies to serve ads or deliver content on other websites based on your visits to our website and other sites on the Internet and to provide analytics services. These third parties may automatically collect information about your visits to this and other websites, your IP address, your ISP, the browser you use to visit our Site, pages viewed, time spent on pages, links clicked and conversion information. They do these using cookies, clear gifs or other technologies.

We do not sell data or data-bases to third parties for any reasons.

Cookies policy

The AUBG’s website uses cookies in order to ensure best user experience. To review AUBG’s website cookies policy, please check the following www.aubg.edu/aubg-cookies-policy.

Your rights in relation to the personal data we hold:

  • to request an access to your personal data we hold; 
  • to rectify or erasure your personal data; 
  • to restrict or object to processing concerning your data, in certain circumstances; 
  • to request data transfer to other parties; 
  • to withdraw consent at any time, if data processing is based on consent, without affecting the lawfulness of processing before this withdrawal; 
  • to lodge a complaint with the supervisory authority – Commission for Personal Data Protection, address - 2 Prof. Tsvetan Lazarov Blvd., Sofia 1592

To withdraw consent at any time, please send an email to registrar@aubg.edu.

You may address your concerns or inquiries to our Data Protection Officer (DPO) – Margarita Petkova,  e-mail: dpo@aubg.edu; tel +359 73 888 337.

Please visit https://www.aubg.edu/internal-rules-for-data-protection for more information on data protection and your rights as a data subject.

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