We can borrow it for you!
Panitza Library supports patrons’ research needs by offering a wide range of additional resources via interlibrary loan (document delivery) service. Interlibrary Loan (ILL) acquires books, book chapters, copies of journal articles, conference papers, not owned by Panitza Library. Document delivery service (DDS) is available for e-resources and scanned chapters. We have established good working relations with many local Bulgarian and international libraries in order to supply documents more rapidly.
Eligible users
Interlibrary loan service is available only to current AUBG faculty, students and staff. The service is free of charge only for limited users – faculty and senior students, with certain restrictions on the number of the free ILL borrowings:
Senior students should provide an approval from their senior thesis advisor, stating that the requested material is highly needed for the student’s research work. The requester himself should pay for orders exceeding this limit.
All other users of the service are required to pay part of the cost of each request. The fees are as follows:
Restrictions for Interlibrary Loan
The following materials cannot be requested through Interlibrary Loan:
Delivery time
Most requests are filled within 3-10 days. However, delays are common and it may take longer if the requested item is out of the ordinary, or in great demand or if the details that the patron supply are incomplete or inaccurate. Nevertheless, there is no guarantee that a request can be filled.
Loan periods and due dates
After receiving the material, the ILL librarian will inform the patron that the requested document is ready to be checked-out and that the fee, specified in the ILL policy will be deducted from their account. The loan period of the books is determined by the lending library. Normally it is 21 days. The due date is indicated on the yellow card, given to the patron on check out. The card has to be kept and returned together with the book. Borrowers who disregard due dates jeopardize their Interlibrary Loan borrowing privileges. They will be charged €1.00 per day for each day that an Interlibrary loan book is overdue. All items must be returned to Panitza library staff at the Circulation Desk and NOT directly to the lending library!
Loan recalls
The lending library retains the right to request the immediate return of any material it has loaned to Panitza Library at any time before the original due date given. In these rare instances, the ILL librarian will contact the patron and inform him/her of the new due date. The patron will owe an overdue fine for any materials returned after this newly established due date.
Renewal request
A patron may ask that the loan period of a borrowed item be extended. Any request for renewals must be made before the due date. The lending library determines the length of time if the loan period may be extended at all. Many items borrowed through ILL are clearly marked "NO RENEWAL". No attempt will be made to extend the loan period of these items.
Lost/damaged materials
The lending library will determine the replacement cost of any lost or damaged material. All charges will be paid by the patron responsible for the lost/damaged materials. More information on interlibrary loan policy, can be found here.
