AUBG Panitza Library was awarded with a digital badge for its exceptional interlibrary loan (ILL) speed and participation in supporting the research of our own patrons and scholars worldwide. In a reality of pandemic and expanded online learning, the library staff assured quick deliveries of resources and greater customer satisfaction.
The OCLC EXPRESS Digital Delivery Program was developed to help libraries respond to the continuing pandemic, tighter budgets, and the shift to more virtual learning. It connects over 1,000 high-performing libraries committed to delivering digital resources within 18 hours to library users globally. Since Express started in January 2021, more than 105,000 copy requests have been created and filled among Express participants.