Facilities Office Services
Repair Request Procedure
Each member of AUBG community should report to Facilities of all noticed damages and problems with the electric, water and sewerage systems of the University as well as of any broken or damaged property.
Submission of Repair Request
Each repair request is submitted in a written form via electronic mail to any of the Facilities staff or to the office email address – firstname.lastname@example.org, and via specialized Repair Request system at http://repairs.aubg.bg. Upon submission to the repairs request system, the individual receives an email with confirmation of the request. Students also may use the notebooks at the reception desks of the residence halls to list the repairs needed.
The submitted repair request is received directly in Facilities office and is assigned to the respective service group. At the same time the deadline of the repair is defined. Upon completion of the task the Repairs and Renovation Supervisor enters the date of completion and the name of the staff member to whom the repair was assigned into the system. The individual who submitted the repair request received an automatic reply regarding this completion and can rate the performance.
Electric and plumbing services are outsourced; please, contact Facilities Office for assistance.
BuilderSkaptopara Campus, Tel:(+359 73) 888 510
Carpentry Department ManagerMain Building, (+359 73) 888 103
The Facilities office operates 8 AM to 5 PM, Monday through Friday. For emergency needs after hours or during the weekends please contact the numbers below:
0895 441 523
0894 341 190
073/ 88 01 86 (8AM - 5PM)
0887/308 579 (after hours)