Circulation/Reserve Librarian

Panitza Library at the American University in Bulgaria is seeking a dynamic and highly motivated individual to join our team as a Circulation/Reserve Librarian. If you are passionate about promoting access to knowledge, providing outstanding customer service, and creating an enriching academic environment, we invite you to apply for this position. This is a full-time position based in Blagoevgrad.

As the Circulation/Reserve Librarian, you will play a pivotal role in supporting the daily operations of our academic library. This position involves managing the circulation desk, overseeing reserve materials, and ensuring seamless access to physical and electronic resources. You will collaborate with faculty, students, and staff to meet their information needs while fostering a welcoming and inclusive environment.


Circulation Desk Management:

  • Oversee the circulation desk operations, including check-in, check-out, and renewal of library materials.
  • Assist library patrons in locating and accessing resources, answering inquiries, and resolving any circulation-related issues.
  • Maintain accurate records of library transactions and ensure proper handling of fines and fees.

Reserve Materials:

  • Coordinate the reserve materials service, working closely with faculty to process and manage course reserve requests, adhering to copyright guidelines and fair use policies.
  • Organize and update course reserves, ensuring timely availability and proper circulation of materials.

User Services:

  • Provide exemplary customer service, assisting library users in navigating the library’s resources and services.
  • Offer information support and promote effective search strategies to help users access relevant information.
  • Assist patrons with using library technologies, such as computers, scanners, OPACs, and other multimedia equipment.

Collection Maintenance:

  • Monitor and assess the condition of library materials, processing repairs or replacements as needed; participates in inventory.
  • Participate in collection development activities by proposing new resources.

Collaboration and Outreach:

  • Collaborate with library colleagues to enhance library services, programming, and initiatives.
  • Engage in outreach activities to promote library services, events, and resources to the academic community.


  • Professional degree in library science preferred; higher education required
  • Customer-focused with a commitment to providing exceptional service.
  • Ability to work collaboratively in a team-based environment.
  • Excellent interpersonal skills, ability to handle effectively large volumes of face-to-face communication daily, self-motivation, initiative
  • Experience in an academic library or similar educational setting is preferred
  • Basic knowledge of library-related trends and technologies. Advanced computers skills
  • Excellent oral and written English communication skills


  •  An opportunity to work in a multinational and friendly environment at a leading educational organization
  • Freedom to bring in your individual strengths and skills
  • On-the-job training as well as support in obtaining a professional qualification
  • Access to all employee benefits, a complete list of which is available here

If you are interested in the position of Circulation/Reserve Librarian and would like to work, learn and develop in one of the top academic institutions in the region, please submit a CV, cover letter and a reference page at: [email protected]  

The information you have provided will be used to process your application for employment. It will not be passed to third parties or used for other purposes. If you are successful, we will keep your application details. If you are not the chosen candidate, we will destroy your data within 6 months after this vacancy closes. Security procedures are in place for protecting your data in accordance with the principles of the General Data Protection Regulation (GDPR). Your details may be stored electronically in a password-protected system and/or as paper copies in secure storage.