IT Help Desk
The IT Help Desk is here to help AUBG computer users with any problem with either AUBG computing facilities or with their own devices. The IT Help Desk has two campus locations:
- Main Building - Room 118, ext. 300
- Skaptopara campus - BAC Room 328, ext. 500
Both locations are open from 8:00 until 17:00 Monday through Friday during the academic year, and shorter hours during breaks. If there is no answer – please leave a message for further contact.
You can call the IT Help Desk to report computer troubles within AUBG. You can also register your problem by e-mail at IThelp@aubg.edu, which will be followed by a reply informing you about the case number relevant to your request. E-mail is a convenient way to keep track of each request until it is resolved.
You will be asked to fill in the Help Request Form at either the Help Desk or if you visit OCC. We ask users whenever possible to provide detailed explanations of the problems so that the nature and location of the problems can be identified quickly and corrected.